FAQ
Product and shipping prices do not include taxes or customs duties. Any taxes or customs fees are the responsibility of the buyer. I am not responsible for any delays caused by customs inspections.
You can request modifications for any item, such as size or color. Please contact me first so we can check together if the changes are possible.
Each item is designed and made to order. If you need sizes or dimensions different from those listed in the description or variants, please contact me—I’ll be happy to accommodate your request and create the item that best suits your needs.
This does not apply to outlet or discounted products.
Gift wrapping is always included. It includes a sturdy box, a handmade closure clip made from production scraps, and a microfiber cloth to keep your product clean.
You can add a personalized message at checkout, which I will include inside the box.
Acrylic is a lightweight material that keeps its color for a long time, but handle it carefully to avoid scratches, and be aware that it can break if dropped.
To clean it:
- Use a soft microfiber cloth (never paper or kitchen towels).
- Wash with lukewarm water and mild soap or a gentle detergent.
- Pat dry without rubbing.
Avoid:
- Alcohol, ammonia, acetone, degreasers, abrasive sponges, paper towels. These can dull or scratch the acrylic.
- If there is dust, rinse first: rubbing it dry can cause micro-scratches.
- Do not wash in the dishwasher